Blog

Articles on telecommunications review, business phone systems, NBN, mobile, contact centre and 1300/1800 numbers. Written for Australian business decision makers. If you are reviewing your current provider or exploring alternatives, contact us.

• How Does a Telecommunications Review Work?

  Understanding the process, what we analyse, and what outcomes you can expect from an independent telco review.

• How Does a Mobile Phone Bill Review Work?

  What we look at when reviewing business mobile bills and what outcomes you can expect.

• When to Review Your Business Telecommunications

  Decision-making triggers: contract end, growth, dissatisfaction. What to compare and how an independent review helps.

• Business Phone Systems: Cloud vs On-Premise

  Comparing cloud and on-premise PABX for Australian business. Typical trade-offs and when to consider each.

• NBN Business Plans: What to Compare

  Speed tiers, SLAs, support and pricing. How to evaluate NBN business offerings across providers.

• Consolidating Business Mobile Plans

  Benefits of single-provider or aggregated mobile for Australian business. Typical considerations.

• Contact Centre Telephony Options in Australia

  Cloud contact centre and SIP/trunking. What Australian businesses typically compare.

• 1300 and 1800 Numbers: Routing and Provider Comparison

  Inbound number provisioning, routing and reporting. How to compare providers for Australian business.

• Single-Bill Telecommunications Aggregation

  Combining phone, internet, mobile and contact centre on one bill. When it makes sense and what to check.

• Contract Renewal: Why Get a Telecommunications Review

  Approaching contract end? How an independent review can clarify options without bias.